Legal
Our commitment to your privacy
This Privacy Policy explains how Mens Prada Glasses (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit or make a purchase from menspradaglasses.com (the “Site”). It also describes your privacy rights and choices under laws like the EU/UK GDPR and California’s CCPA/CPRA.
1. Scope
This policy applies to personal information we collect when you browse the Site, contact us, subscribe to communications, or make a purchase. It does not apply to third-party websites or services that may be linked from our Site.
2. Information we collect
2.1 Information you provide to us
- Contact details (name, email address, shipping/billing address, phone number)
- Order information (items, payment method, transaction details)
- Support inquiries and messages you send to us
- Preferences (style, color, fit) and marketing opt‑ins
- Vision-related details you choose to provide for orders (e.g., prescription values). Please do not include sensitive medical history beyond what is necessary to fulfill your order.
2.2 Information collected automatically
- Device and usage data (IP address, browser type, operating system, referring URLs, pages viewed, time spent, clickstream)
- Approximate location (based on IP), to localize currency, shipping, and compliance notices
- Cookie and pixel data for analytics, performance, and advertising (see Cookies & tracking)
2.3 Information from third parties
- Payment providers (payment confirmation, anti-fraud signals; we do not store full card numbers)
- Analytics and advertising partners (aggregated insights, campaign performance)
- Shipping carriers (delivery status updates)
- Identity verification and fraud-prevention services
3. How we use your information
- Provide, operate, and improve the Site and our products
- Process and fulfill orders, returns, and customer service requests
- Personalize your experience (recommendations, saved preferences)
- Send transactional messages (order confirmations, shipping updates)
- Send marketing communications if you opt in (you can unsubscribe at any time)
- Detect, prevent, and investigate fraud and abusive activity
- Comply with legal obligations and enforce our terms
4. Legal bases for processing (EEA/UK)
- Contract: to process your orders and provide requested services
- Legitimate interests: to secure our Site, prevent fraud, understand usage, and improve offerings
- Consent: for non-essential cookies, email marketing, and certain analytics/advertising
- Legal obligation: to meet tax, audit, and compliance requirements
7. Advertising preferences
If you consent to advertising cookies, our partners may collect information from your browser to serve relevant ads and measure effectiveness. You can withdraw consent at any time in Cookie Preferences, or use the opt‑out links listed above.
California residents can also use the “Do Not Sell or Share My Personal Information” options in the section below.
8. Data retention
We retain personal information only as long as necessary for the purposes described in this policy, including to comply with legal, accounting, or reporting requirements. For example:
- Order records: typically retained for up to 7 years for tax and audit purposes
- Customer support records: typically retained for up to 3 years
- Analytics data: retained per tool settings (e.g., 14–26 months) or until you request deletion or withdraw consent
9. International data transfers
We may process information in the United States and other countries that may have different data protection laws than your country of residence. Where required, we use safeguards such as Standard Contractual Clauses to protect your information.
10. Your privacy rights
EEA/UK (GDPR)
- Access, correct, or delete your personal information
- Restrict or object to processing in certain circumstances
- Data portability
- Withdraw consent where processing is based on consent
- Lodge a complaint with your supervisory authority
California (CCPA/CPRA)
- Right to know what categories of personal information we collect and how we use them
- Right to access and delete personal information (subject to exceptions)
- Right to correct inaccurate personal information
- Right to opt out of “sale” or “sharing” of personal information for cross‑context behavioral advertising
- Right to limit use and disclosure of sensitive personal information
- Right to non‑discrimination for exercising your rights
To exercise your rights, see the request form below or contact us at [email protected]. We may need to verify your identity to process your request.
11. Information security
We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
12. Children’s privacy
Our Site is not directed to children under 13 (or under 16 in certain jurisdictions), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
13. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date reflects the most recent changes. Significant updates will be highlighted on this page and, where appropriate, notified by email.
Privacy requests
Use this form to submit access, deletion, correction, or “Do Not Sell or Share” requests. You can also email [email protected].
Accessibility: If you are using a screen reader or require this policy in an alternative format, contact us at [email protected].
14. Contact us
Mens Prada Glasses520 W 23rd St, Suite 7A
New York, NY 10011, United States
Email: [email protected]
Customer Service: Mon–Fri 9:00–18:00 ET